Lumina Reads Privacy Policy

Welcome to Lumina Reads. This privacy policy describes how Lumina Reads ("we", "us", or "our") collects, uses, and shares your personal information when you visit our online platform, engage with our services, or attend our literary events. We are committed to protecting your privacy and handling your data responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) to the extent it applies, and Singapore's Personal Data Protection Act (PDPA).

1. Information We Collect

We collect various types of information in connection with the services provided by Lumina Reads.

• Personal Data You Provide Directly: This includes information you provide when creating an account, making a purchase (new and used books, e-books), signing up for newsletters, participating in reading groups or literary events, or contacting customer service. This may include your name, email address, shipping address, billing address, phone number, and payment information.
• Transaction Data: Details about the products you purchase through our online platform, including order history and preferences.
• Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on our site, and clickstream data. This helps us understand how users interact with our content and services.
• Communication Data: Records of your communications with us, including emails and customer support interactions.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Our Services: To process your orders for new and used books and e-books, manage your online account, and facilitate participation in literary events and reading groups.
• Improving Our Online Platform: To understand and analyze how you use our services, personalize your experience, and develop new features and offerings.
• Communication: To send you order confirmations, shipping updates, newsletters, marketing communications about our products and events, and respond to your inquiries. You can opt out of marketing communications at any time.
• Security and Fraud Prevention: To protect the security and integrity of our online platform and to detect and prevent fraud and other unauthorized activities.
• Compliance: To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We employ third-party companies and individuals to facilitate our services (e.g., payment processing, shipping, web hosting, marketing, analytics). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Lumina Reads is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it.

6. Security of Your Data

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our online platform, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise your data protection rights, please contact us:

• Lumina Reads
• Unnamed Road,
• Singapore, 117403,
• Singapore